CHRISTUS Health: Client Success Case Study

CHRISTUS Santa Rosa Health System is the only Catholic faith-based, nonprofit healthcare system in San Antonio and New Braunfels, TX. CHRISTUS Santa Rosa Hospital-Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

CHALLENGE:

Like many health systems across the country, CHRISTUS was experiencing high rates of turnover in its patient transport department—resulting in staffing shortages and challenges associated with onboarding large numbers of new employees.

Learn about more challenges and how CHRISTUS Health overcame them. Download CHRISTUS Heath's Client Success case study below.

This story can be found in the 2020 Winter Issue of TeleTracking's Patient Flow Quarterly Magazine. Download the full issue.